Access

Man in a wheelchair next to lift

Guides

Video access guide

Video with audio, captions and signed in British Sign Language. It offers an overview of World Museum, with a focus on access and includes getting to and getting into the museum. To turn off the captions click on the CC symbol.

Printable access guide

There is also detailed information on accessibility at World Museum on the Disabled Go website|.

Parking

  • There are a limited number of blue badge parking spaces on William Brown Street, outside the museum. These are owned by Liverpool City Council and we cannot reserve them for visitors. The road surface is cobbled.

In the museum

    • Assistance dogs are welcome.
    • Wheelchairs are available to borrow - ask at the information desk.
    • The main entrance is flat, there are automatic doors and there are lifts to all floors.
    • There are toilets on all floors except the ground floor - they are all accessible to wheelchair users.
    • On the first floor there is a 'Changing Places' toilet for adults with carers.

Group visits

If you would like to visit the museum and have specific access requirements for your group, please contact Gina Couch (gina.couch@liverpoolmuseums.org.uk|), Steve Cross (steve.cross@liverpoolmuseums.org.uk|) or Mike Graham (mike.graham@liverpoolmuseums.org.uk|) to discuss these. 

City centre services

Shopmobility

Visitors with mobility problems may like to make use of Liverpool's Shopmobility service. You can hire equipment including manual and electric wheelchairs and electric scooters. The shop is on the third floor of Liverpool One shopping centre, close to the accessible parking bays in the Strand Street Q-Park. Equipment must be booked in advance and there is a charge. More information can be found on the Liverpool One website| or by calling 0151 707 0877.

Dial-a-Ride

The Merseylink Service is a dial-a-ride service for Merseyside people with mobility problems or difficulties, who cannot use or have difficulty using public transport. The service runs from 8am to 11pm daily and can be used by members for travel anywhere in Merseyside. The service is free for members and one essential travel companion. For further information contact Merseylink on 0151 709 1929 or visit the Merseylink website|.

What’s on printed guides 

We offer large print versions of both our exhibitions and events guide and our and family guide. They can be requested through our register with us page|