Access and facilities

Lifts

Work is currently taking place to replace the Museum’s lifts.

One lift will be in operation at a time during this period. Please prioritise access for visitors who want to use the lift. For information and help please speak to a Visitor Assistant.

We apologise for any inconvenience this may cause.

Information desk

The information desk is located in the atrium on the ground floor. Staff are happy to help with any questions you have.

Toilets

There are toilets on all floors and they are all accessible to wheelchair users. There is a Changing Places toilet available on the second floor of the museum. 

Baby changing

Baby changing facilities are available on the ground and third floors.

Cloakroom and buggy park

Lockers are available on the ground floor. Please collect a token from the information desk. Unfortunately there is no space for visitors to leave prams. We also ask that visitors avoid bringing large bags onto the galleries.

Seating

Seats and benches are available throughout the museum.

Café and shop

There is a café and a shop on the ground floor.

Picnic area 

A picnic area is not available inside the gallery but there are benches and tables overlooking the docks outside the museum where visitors can eat a picnic.

Prayer room

We do not have a dedicated prayer room but one is available nearby at the Museum of Liverpool.

Accessible parking

There are three blue badge parking spaces in the car park on the left hand side of the road leading into the Royal Albert Dock, opposite the Dr Martin Luther King Jr Building. These are about 150 yards from the main entrance to the museum. The route from this car park to the museum entrance is paved, and involves crossing one road at a pedestrian crossing. Another four designated blue badge spaces are available in the on-street parking on the approach road, which are slightly further away from the museum building. Charges apply for parking in both these areas.

Wheelchairs and mobility scooters 

Three wheelchairs are available to borrow. Please ask at the information desk when you arrive.

Deaf and hearing impaired visitors

Most videos and interactives throughout the Merseyside Maritime Museum have subtitles or British Sign Language.

Blind and visually impaired visitors

We welcome guide dogs in the museum. Audio descriptions are available in most parts of the museum, except for some features of the Battle for the Atlantic gallery.

Assistance dogs

We welcome guide dogs, hearing dogs and assistance dogs in the gallery.

Autism

Please see our welcome guides, which have photos of the museum along with useful information: 

We want people living with autism to feel welcome when they visit us, and aim to make our museums and galleries more autism-friendly. Merseyside Maritime Museum has signed up to the Autism Charter, through Autism Together.

Autism Together